Hi TMZethar, thanks for the reply.
We can only guess that the most likely situation is that your new 10TB disk has a slightly smaller capacity than your old 10TB disk, making it impossible to add.
They are identical disks down to the model, so I would hope one isn't smaller than the other!
Disks.txt shows them at exactly the same User Capacity.
********************[/dev/sdb]****************
Device Model: TOSHIBA HDWG11A
Firmware Version: 0603
User Capacity: 10,000,831,348,736 bytes [10.0 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
********************[/dev/sdc]****************
Device Model: TOSHIBA HDWG11A
Firmware Version: 0603
User Capacity: 10,000,831,348,736 bytes [10.0 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
These were both blanks disks with no partitions when I put them in so I would expect them to be that same capacity,
By the way, what is your current TOS version?
I'm on TOS 5.1.24-00324
I guess I'll send the logs to the Tech Support email - thanks for your help.