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Re: TOS Update 4.2.30 stuck on "Loading..." for over 2 Hours
Posted: 02 Mar 2022, 18:42
by V8Triker
[at=TMSupport post_id=16892 time=1646216806 user_id=59][/at]
TMSupport wrote: ↑02 Mar 2022, 18:26
Please make sure your NAS has SSH enabled and you have entered the correct port of SSH.
That could be a Catch-22.
If they can not access the Web interface, or SSH, how do they check that SSH is enabled
Re: TOS Update 4.2.30 stuck on "Loading..." for over 2 Hours
Posted: 02 Mar 2022, 22:39
by jason_t
TMSupport wrote: ↑02 Mar 2022, 18:26
Please make sure your NAS has SSH enabled and you have entered the correct port of SSH.
Thanks, but I can't do that if the device is "loading" ...
Re: TOS Update 4.2.30 stuck on "Loading..." for over 2 Hours
Posted: 02 Mar 2022, 22:42
by RyanYang
Re: TOS Update 4.2.30 stuck on "Loading..." for over 2 Hours
Posted: 04 Mar 2022, 05:14
by jason_t
It's been over 48 hours ... is that long enough?
Re: TOS Update 4.2.30 stuck on "Loading..." for over 2 Hours
Posted: 04 Mar 2022, 22:31
by TMroy
The system may fail to correct some errors on your file system.
Please try to reboot your device by pressing and holding the power button for three seconds.
Re: TOS Update 4.2.30 stuck on "Loading..." for over 2 Hours
Posted: 07 Mar 2022, 10:49
by jason_t
This is getting absurd.
#1 ... Rebooting using the button doesn't work. The only way I can turn off the device is by unplugging it.
#2 ... It's going on another 48 hours since the restart. Are we just trying to waste time ???
#3 ... When the device is restarted, the webpage shows the "loading screen" but you can only access it for the first few minutes after the device is restarted. This is true using the TNAS-PC application as well. The first few minutes after a reboot, the device can be found via the application. After a few minutes, it can no longer be found.
The only reason I updated the firmware is because it was recommended and now it appears my device is trash.
I don't want to hear any of the crap like it's the hard drive or something like that. It worked just fine before the update. this as a F2-210 using 2 drives with a mirrored configuration. In theory, it should function with only one working. It seems unlikely that both have developed a problem at the same time as the firmware update was performed.
Re: TOS Update 4.2.30 stuck on "Loading..." for over 2 Hours
Posted: 07 Mar 2022, 17:58
by TMSupport
It may be caused by abnormal system or file system. Since you cannot login to the SSH terminal, please try to
reinstall TOS first. If the problem still exits, please contact our tech team to help you troubleshoot the problem remotely.
Re: TOS Update 4.2.30 stuck on "Loading..." for over 2 Hours
Posted: 12 Aug 2022, 06:17
by therealsnarfster
Does anybody have a solution here ?
I just got the f5-221. Followed instructions, and now it is totally dead. No login, no drives, just a spinning wheel from the tnas.local.
Been like that for a couple hours.