TerraMaster Forum

Hello.

It has came back...
"top" has gave me the first picture and "ps aux" the second one.

I can't find where it's launched from

Well i decided to take it easily and reinstall it again with factory settings following this tutorial viewtopic.php?f=76&t=423

but it says that " Tick "Restore to factory default", and then click "Apply"; your system will be erased, but the data on the hard drives will not be deleted;"

But when i'm in the initialisation menu after the reboot i have to choose between 'Automatic" and "Personalized" but in both cases it says "Your data will be lost, are you sure you want to continue ?"

I dont want to loose my data, how can i install my TOS again with out loosing everything ?

Thanks again for your answer

Could i have an answer ?

i don't want to loose all my data

Reinstalling the system normally will not delete the data on your hard drives, bUT to prevent accidents, it is recommended to backup your data before reinstalling.
If you receive a prompt to format the raid after installing the TOS > restarting > setting the administrator account, please do not continue and contact our tech team.

You can refer to the following: viewtopic.php?f=77&t=2759

Thanks it has worked, it was due to a too complexe password :/