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Re: VPN disconnected after some time
Posted: 12 Nov 2021, 17:42
by brunix86
Hi,
Any news about my request?
(see my previous messages)
Re: VPN disconnected after some time
Posted: 12 Nov 2021, 22:08
by TMSupport
Hi!
This function will be fixed in the subsequent version.
Re: VPN disconnected after some time
Posted: 10 Jan 2022, 06:55
by iroiro
I've been having similar VPN problems.
On OpenVPN connections after some time (hours) the connection stays listed as connected, but the "internet" line on the TNAS desktop dashboard says disconnected, if I disconnect the VPN or connect to a different VPN profile it reestablished the internet connection.
On L2TP connections I have the issue as mentioned in the original post.
Re: VPN disconnected after some time
Posted: 04 Feb 2022, 05:56
by iroiro
TMSupport wrote: ↑12 Nov 2021, 22:08
Hi!
This function will be fixed in the subsequent version.
Can you confirm this has been addressed in 4.2.28?
Re: VPN disconnected after some time
Posted: 04 Feb 2022, 18:34
by TMSupport
iroiro wrote: ↑04 Feb 2022, 05:56
TMSupport wrote: ↑12 Nov 2021, 22:08
Hi!
This function will be fixed in the subsequent version.
Can you confirm this has been addressed in 4.2.28?
The issue has not been fixed in 4.2.28.
Re: VPN disconnected after some time
Posted: 04 Feb 2022, 18:38
by iroiro
TMSupport wrote: ↑04 Feb 2022, 18:34
iroiro wrote: ↑04 Feb 2022, 05:56
TMSupport wrote: ↑12 Nov 2021, 22:08
Hi!
This function will be fixed in the subsequent version.
Can you confirm this has been addressed in 4.2.28?
The issue has not been fixed in 4.2.28.
In which subsequent version will it be fixed?
Re: VPN disconnected after some time
Posted: 04 Feb 2022, 18:43
by TMSupport
Please pay attention to the forum update and wait patiently.
Re: VPN disconnected after some time
Posted: 04 Feb 2022, 18:45
by iroiro
TMSupport wrote: ↑04 Feb 2022, 18:43
Please pay attention to the forum update and wait patiently.
We are waiting patiently and following the forum. Earlier you said it would be fixed in the subsequent version, the subsequent version did not contain the fix. It seems you are not delivering on your commitments.
Re: VPN disconnected after some time
Posted: 09 May 2022, 22:03
by brunix86
Hi, there are any news about this issue?
This problem still occurs.
Thanks.
Re: VPN disconnected after some time
Posted: 10 May 2022, 18:08
by TMSupport
When using public IP to connect, if the public IP changes, the connection will be disconnected, and you need to use the new public IP to create a connection.
The option "Reconnect when VPN connection is lost" is available in TOS 5.