Page 2 of 5
Re: The App center keep showing blank?
Posted: 15 Nov 2022, 09:49
by TMroy
Recently, some users from Russia have experienced this phenomenon. Please follow the above solutions and try again.
Re: The App center keep showing blank?
Posted: 15 Nov 2022, 16:55
by Zegi
TMroy wrote: ↑15 Nov 2022, 09:49
Recently, some users from Russia have experienced this phenomenon. Please follow the above solutions and try again.
Internet works fine (qbittorrent downloads files).
DNS changes have been tried.
Also tried VPN (VPN French).
Application list is empty.
Seems to be a problem only with new NAS customers, old users are fine.
I'm attaching a couple of screenshots with and without VPN.
https://drive.google.com/file/d/1dz9vNV ... sp=sharing
https://drive.google.com/file/d/1s2yqkC ... sp=sharing
Re: The App center keep showing blank?
Posted: 15 Nov 2022, 21:15
by sorin88
TMroy wrote: ↑15 Nov 2022, 09:49
Recently, some users from Russia have experienced this phenomenon. Please follow the above solutions and try again.
not only from Russia, im from Poland and have this issues too. Btw im new user, and configured my f2 210 first time.
Re: The App center keep showing blank?
Posted: 15 Nov 2022, 23:07
by TMroy
Do you mind having a remote session to check with our engineer?
Re: The App center keep showing blank?
Posted: 15 Nov 2022, 23:07
by TMroy
Do you mind having a remote session to check with our engineer?
Re: The App center keep showing blank?
Posted: 15 Nov 2022, 23:14
by Zegi
TMroy wrote: ↑15 Nov 2022, 23:07
Do you mind having a remote session to check with our engineer?
I don't mind, what do I need to do?
Re: The App center keep showing blank?
Posted: 15 Nov 2022, 23:21
by crisisacting
Email that support address in their signature. They'll coordinate with you for an optimal time to do the remote session.
Another way to get a hold of them is through the live chat on Terra-Master.com, when they are available.
Re: The App center keep showing blank?
Posted: 15 Nov 2022, 23:22
by emrys
Ive tried everything in the posts above with no luck. I am located in Canada.
Re: The App center keep showing blank?
Posted: 16 Nov 2022, 00:49
by TMroy
Re: The App center keep showing blank?
Posted: 16 Nov 2022, 01:25
by emrys
yes, I am a new user.