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Re: Can't initialize f4-210

Posted: 15 Jun 2021, 06:14
by FlashBastard
I can't follow the browser instructions because it errors at that step.

Re: Can't initialize f4-210

Posted: 15 Jun 2021, 11:31
by FlashBastard
When I follow the instructions and hit login I get a popup telling me to put the Ip address and port access in to the browser, when I put the ip in my browser it just produces a 400 error

Re: Can't initialize f4-210

Posted: 15 Jun 2021, 15:09
by TMSupport
It has been fixed now. Please refresh the page and try again.

Re: Can't initialize f4-210

Posted: 16 Jun 2021, 04:22
by FlashBastard
I can follow the instructions but I get an error when I hit login and when I put the IP into the browser it gives me a 400 error

Re: Can't initialize f4-210

Posted: 16 Jun 2021, 11:12
by TMSupport
Could you take a screenshot and post it here?

Re: Can't initialize f4-210

Posted: 16 Jun 2021, 12:46
by FlashBastard
this is when I hit login per the instructions

Re: Can't initialize f4-210

Posted: 16 Jun 2021, 15:04
by TMSupport
{L_BUTTON_AT}FlashBastard

Thank you for the feedback. I'd like to take a look at the 400 error after manually enter the IP address in your web browser.

Re: Can't initialize f4-210

Posted: 17 Jun 2021, 09:09
by FlashBastard
This 404 error appears when putting in the ip manually

Re: Can't initialize f4-210

Posted: 17 Jun 2021, 11:17
by TMSupport
Thanks for the feedback.
Please reinstall the TOS to fix it:
1. power off your device and pull out all the hard drives
2. power it on and run TNAS PC to search your device
3. check your device and click Login
4. insert all your hard drives back when it says no HDD detected and click retry
5. follow the instructions to complete

Re: Can't initialize f4-210

Posted: 17 Jun 2021, 23:17
by TMroy
{L_BUTTON_AT}FlashBastard
It seems some files in system partition are lost or damaged. Please try to reinstall TOS to fix it.