F4-220 does not recognize new hard drives - repeated beeps

Initialization of newly purchased TNAS or re-installation of your TNAS
User avatar
Cassiebtx
Posts: 2
Joined: 07 Feb 2021, 19:01

Re: F4-220 does not recognize new hard drives - repeated beeps

Post by Cassiebtx »

I'm having this same issue. I updated my Drives and the LAN light no longer comes on and it just beeps repeatedly about every 20 seconds. When i replaced the old drives, it continued this behavior and will not load into the TNAS PC application. Tried all the steps about6 pulling the drives, powering on, and waiting for the LAN light to come on, but Nothing happens.


I have :
1. Turn off your TNAS device;
2. Remove all hard drives;
3. Turn on your TNAS;

It just beeps every 10-20 seconds and LAN light will not come on.

After observing it for a bit, it seems to be hung in a reboot loop. How do i stop it?
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RyanYang
TM Support
Posts: 1082
Joined: 01 Dec 2020, 11:50
China

Re: F4-220 does not recognize new hard drives - repeated beeps

Post by RyanYang »

{L_BUTTON_AT}Cassiebtx
Hello, This may be because the boot system in the small U disk inserted on the motherboard is broken. You need to refer to the following to create a new USB boot flash memory for your NAS: viewtopic.php?f=75&t=1455
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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