Thank you. We really appreciate your proactive troubleshooting efforts.
We no longer need the logs to identify the cause. Please go ahead and work with our sales team to arrange for a replacement unit.
[Help] F2-424 keep freezing with NVME
Re: [Help] F2-424 keep freezing with NVME
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)