Dear Community,
I have a problem with USB Copy. Since TOS was updated, I want to update USB Copy as well, but it will not let me. It also will not let me uninstall it. I suspect the application has become corrupted, but is there any way to force an uninstall so that I can do a fresh clean install of USB copy? Many thanks.
Frank
Cannot Update or Uninstall USB Copy
Re: Cannot Update or Uninstall USB Copy
TOS version is 4.2.09-210251735 by the way
Re: Cannot Update or Uninstall USB Copy
Is it the only issue with USB Copy or all the apps?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Cannot Update or Uninstall USB Copy
Hi,
Clam Antivirus works just fine, and I just tried to install "Web Server", which seems to be working as far as I can tell. Those are the only apps that I have installed at the moment.
KR,
Frank
Clam Antivirus works just fine, and I just tried to install "Web Server", which seems to be working as far as I can tell. Those are the only apps that I have installed at the moment.
KR,
Frank
Re: Cannot Update or Uninstall USB Copy
Please SSH access your TNAS and logged in as root (the password is the login password of admin) and run the cmd line below:
1. rm /tmp/wget-usbcopy
2. rm /tmp/scripts_run/get.usbcopy
The refresh the page to reinstall USB Copy.
1. rm /tmp/wget-usbcopy
2. rm /tmp/scripts_run/get.usbcopy
The refresh the page to reinstall USB Copy.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Cannot Update or Uninstall USB Copy
Dear Support,
Sorry for the belated reply. I am getting the following error
. Please advise.
Welcome to Tnas!
[admin@TERAKO ~]$ rm /tmp/wget-usbcopy
rm: remove write-protected regular file '/tmp/wget-usbcopy'? yes
rm: cannot remove '/tmp/wget-usbcopy': Operation not permitted
[admin@TERAKO ~]$ rm /tmp/wget-usbcopy
rm: remove write-protected regular file '/tmp/wget-usbcopy'? y
rm: cannot remove '/tmp/wget-usbcopy': Operation not permitted
[admin@TERAKO ~]$
Sorry for the belated reply. I am getting the following error
![Neutral :|](./images/smilies/icon_neutral.gif)
Welcome to Tnas!
[admin@TERAKO ~]$ rm /tmp/wget-usbcopy
rm: remove write-protected regular file '/tmp/wget-usbcopy'? yes
rm: cannot remove '/tmp/wget-usbcopy': Operation not permitted
[admin@TERAKO ~]$ rm /tmp/wget-usbcopy
rm: remove write-protected regular file '/tmp/wget-usbcopy'? y
rm: cannot remove '/tmp/wget-usbcopy': Operation not permitted
[admin@TERAKO ~]$
Re: Cannot Update or Uninstall USB Copy
Please SSH login as root to run the cmd lines, the login password is the same with admin's TOS login password.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Cannot Update or Uninstall USB Copy
Many thanks! And sincere apologies for the lack of reading comprehension on my part
Issue seems to be solved now.
![Embarrassed :oops:](./images/smilies/icon_redface.gif)
Issue seems to be solved now.