VPN Server Version 1.9 OpenVPN Issue

IPv4/6, Port, VPN, proxy, SSH, remote access and more.
Locked
User avatar
jhalfhide
Posts: 41
Joined: 31 Dec 2020, 01:19
Great Britain

VPN Server Version 1.9 OpenVPN Issue

Post by jhalfhide »

So the release notes for VPN Server version 1.9, shows that it fixes an issue whereby some users could not enable OpenVPN.

Well, I am on Version 1.9 and the issue still exists. I tick OpenVPN to enable the service. The screen shows the spinning wheel, and then when it stops, the tick box is still unticked.

My OpenVPN service was fully working until this update. It is now not working.
F2-422 running TOS 5.1
Plex/Sonarr/Radarr/Lidarr/SabNZBD
User avatar
TMSupport
TM Support
Posts: 2308
Joined: 13 Dec 2019, 15:15

Re: VPN Server Version 1.9 OpenVPN Issue

Post by TMSupport »

Please advise your TNAS model number and current TOS version in return? So the issue occurred after updating the TOS?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
jhalfhide
Posts: 41
Joined: 31 Dec 2020, 01:19
Great Britain

Re: VPN Server Version 1.9 OpenVPN Issue

Post by jhalfhide »

It's the F2-422 on version 4.2.07-2012241608 and the vpn application is on version 1.9
F2-422 running TOS 5.1
Plex/Sonarr/Radarr/Lidarr/SabNZBD
User avatar
TMSupport
TM Support
Posts: 2308
Joined: 13 Dec 2019, 15:15

Re: VPN Server Version 1.9 OpenVPN Issue

Post by TMSupport »

Could you please send an email to support(at)terra-master.com to let our engineer check it remotely?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Locked

Return to “Network”