Surveillance Manager Memory Use

[Nikdfish]

Is there a known memory leak associated with Surveillance Manager? I recently installed & enabled version 1.0.095 and added one ONVIF camera for testing & evaluation. The system is continuously recording that camera. When I first enabled SM (Surveillance Manager), system memory use was about 17%. Across about a week, system memory use gradually increased, reaching over 60%. I am using an F2-423 with 20GB of memory & running TOS6 v. 6.0.783. I have two SSD's, used for storage (not cache) and two HDD's configured as a TRAID.

Today I disabled SM, then re-enabled it, and system memory use is now back to about 17% from the previous 60%+. Is this normal? Am I missing anything regarding memory cleanup/release? If it is normal then it would seem that I will need to periodically stop & restart SM to avoid the potential for out of memory events.

[TMzethar]

Please export the Debug log of Surveillance Manager and send it to us for checking.
Technical team: support(at)terra-master.com (for technical support)

[Nikdfish]

How do I access a debug log specific to surveillance manager? I found the option to set debug mode for the overall system & download a log that is generated, but not one specific to the surveillance application.

[CursaYang]

Refer to the schematic diagram to export debug logs in the log:

[Nikdfish]

Thanks!

The log has been sent.

Nick

[Nikdfish]

Tech support reviewed the log and identified a potential cause for the increased memory use. They addressed the issue and provided a link to an updated version of the app. I have installed it & will see how things look after it runs for a few days.

My thanks to tech support for their timely assistance.