UPS losing connection to TOS

Discuss, seek assistance, and report issues related to hardware components, such as hardware platforms, memory, network ports, power supplies, UPS systems, and so on.
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gladiator1138
Posts: 2
Joined: 01 May 2025, 10:17
United States of America

Re: UPS losing connection to TOS

Post by gladiator1138 »

any update on this issue? I observed the same issue with F4-424 PRO with TOS 6.0.685 version.
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KWguy
Posts: 63
Joined: 11 Jan 2024, 04:06
Canada

Re: UPS losing connection to TOS

Post by KWguy »

I had support remote connect to my F4-423 a couple of days ago and they.could not get it working. They.said they have the same UPS in their lab now and will need to do further testing.
F4-423 TOS 6.0.673 - Plex Server and media
F4-223 TOS 6.0.673 - Backup for Plex server and media
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Wojtek
Posts: 1
Joined: 25 Apr 2025, 04:11
Benin

Re: UPS losing connection to TOS

Post by Wojtek »

Looks like this could be the solution. Using built in scheduled tasks, add new one, triggered by Power on:
sleep 60
echo -1 > /sys/module/usbcore/parameters/autosuspend

after reboot wait 60 sec and check the status of autosuspend with
cat /sys/module/usbcore/parameters/autosuspend

if it says -1, problem gone, if 2 still not working
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