Email reporting doesn't work TOS 6

IPv4/6, Port, VPN, proxy, SSH, remote access and more.
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teddy
Posts: 22
Joined: 27 Aug 2023, 22:26
Spain

Email reporting doesn't work TOS 6

Post by teddy »

Can you tell me if email notifications work with TOS6?.
Previously with TOS5 it worked fine but after migrating to TOS6 I get the message "failed to send mail..."
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Gremlin
Gold Member
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Joined: 02 Dec 2022, 22:31
Great Britain

Re: Email reporting doesn't work TOS 6

Post by Gremlin »

Yes it does, but setup 'custom' with tls/ssl
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bugacha
Posts: 59
Joined: 09 Nov 2024, 16:25
Algeria

Re: Email reporting doesn't work TOS 6

Post by bugacha »

teddy wrote: 04 Dec 2024, 01:56 Can you tell me if email notifications work with TOS6?.
Previously with TOS5 it worked fine but after migrating to TOS6 I get the message "failed to send mail..."
works fine on mine TOS6 install

I use tls setup
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teddy
Posts: 22
Joined: 27 Aug 2023, 22:26
Spain

Re: Email reporting doesn't work TOS 6

Post by teddy »

Thanks for answering, I had asked about it in the chat and I had been told that it was a general problem in TOS6, but I didn't believe it because I haven't seen anything reported here as a bug.
Please tell me what configuration I have to do, I just see enabling email sending and writing the email.
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teddy
Posts: 22
Joined: 27 Aug 2023, 22:26
Spain

Re: Email reporting doesn't work TOS 6

Post by teddy »

Please whitch SMTP Server and port are you using ? SMTP Server and Port 465 or 587 is not working for me.
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teddy
Posts: 22
Joined: 27 Aug 2023, 22:26
Spain

Re: Email reporting doesn't work TOS 6

Post by teddy »

smtp.gmail.com using for gmail.
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teddy
Posts: 22
Joined: 27 Aug 2023, 22:26
Spain

Re: Email reporting doesn't work TOS 6

Post by teddy »

That was the problem, I was using Google's DNS, using Terramaster's has solved the problem.
Thank you very much for your support.
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TMtina
TM Support
Posts: 245
Joined: 01 Nov 2022, 18:00

Re: Email reporting doesn't work TOS 6

Post by TMtina »

teddy wrote: 04 Dec 2024, 01:56 Can you tell me if email notifications work with TOS6?.
Previously with TOS5 it worked fine but after migrating to TOS6 I get the message "failed to send mail..."
Indeed, this issue currently exists and we are continuously following up on it.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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SDeath
Posts: 1
Joined: 18 Nov 2024, 22:36
Netherlands

Re: Email reporting doesn't work TOS 6

Post by SDeath »

I also have the same issue, the local mail server will not work.
I also tried using my self hosted mailserver but whatever I try that will not work either.

I can only use my hosters SMTP server without issues.

I have 2 F8 SSD Plus and they both behave the same way.
My self hosted Kerio Mailserver shows this message when the NAS connects:
Failed SMTP login from x.x.x.x with SASL method CRAM-MD5.

The self hosted mailserver works for 10+ years without any issues for other clients so seems to be an issue with the setup inside the NAS.
Please fix, I'd like to use anything local and have the NAS blocked from internet access as much as possible.
I had to open up a rule to allow the SMTP to the hoster communication.
F8 SSD PLUS - 8x Lexar NM790 4TB RAID5 - WD Elements Desktop 20TB
F8 SSD PLUS - 3x Lexar NM790 4TB RAID5 - WD Elements Desktop 20TB
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rpancha08
Posts: 1
Joined: 03 Jan 2025, 04:17
United States of America

Re: Email reporting doesn't work TOS 6

Post by rpancha08 »

I still have this issue. Can someone please provide the custom smtp config details for us to use?
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