Marvell AQtion (atlantic) NIC in F4-424 MAX not supporting GRO

[awl29]

There is some discussion here with guys having same 0x0001 last 4th ID

https://www.station-drivers.com/index.p ... rt=30#2878

@bugacha, I am aware of all these discussions, and I fully second what you are saying.

Without an official statement/instructions from TerraMaster on how to update the NIC firmware, I will definitely NOT do so and warn everybody else to do it because of the huge danger to destroy the NIC and void your warranty.

But most likely, it would have a noticeably positive effect on the device's performance if TerraMaster would officially support to update the NIC's firmware and also update the NICs "atlantic" driver in the "6.1.58+" kernel to the latest code from Marvell (only available under NDA)...

The big question is: why do we still wait for an official reaction from TerraMaster's side? It's obvious that the brand new F424-MAX devices (and others) using the on-board Marvell AQtion (atlantic) NIC have been released with both an ancient firmware and a suboptimal driver.

So @TMLeeh, are you listening? What is TerraMaster's statement to us?

[awl29]

Hallo @ Terra Master,

Thank you for your feedback. We will address this issue to the product team.

are you willing to provide any reply to this topic? In case you continue to ignore me, I am considering to return the Device to Amazon/paid through Paypa and request my money back because TerraMaster - the seller - is not helpful at all to resolve important issues with the product.

So please finally reply to the following three clearly stated questions as first asked on Nov 1st:

(1) Are the issues mentioned in my Nov1st post - e.g. inability to support Generic Receive Offload (GRO) with current kernel/drivers - already known to TerraMaster Engineering/Support?
(2) What is your plan to address/fix them to get GRO working?
(3) Is it supported (i.e. will it keep my warranty intact) to boot into Windows from USB NVMe and update the NIC's firmware to the version above? If not, is there nay way to update the atlantic/Antigua firmware through TOS/Linux?

(Note that I am about to lose patience with TerraMaster Support/Engineering!)

Many thanks for listening/reading!
awl29

[crisisacting]

If all you're doing is just posting to this thread, go contact technical support directly, not on this community forum.

Otherwise, cut your losses & return it (since you apparently still have that ability) if this currently unavailable feature is mission critical for your use case.