Regarding this issue, please contact the official website's online customer service to make an appointment for a remote inspection. A screenshot of the problem is required when contacting customer service.
TerraSync Windows Client
Re: TerraSync Windows Client
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)