admin changed from TOS5>TOS6. Now nothing works.

Initialization of newly purchased TNAS or re-installation of your TNAS
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benno
Posts: 9
Joined: 17 Nov 2024, 06:05
Australia

admin changed from TOS5>TOS6. Now nothing works.

Post by benno »

In updating from TOS5 to TOS6 I think I made a big booboo.

When I initially installed TOS5 I used firstnamelastname which I ended up hating. So when prompted to set a new user/pass on boot up to TOS6, I changed my admin username to firstname. CHAOS.

Plex didn't see folders, ttyd didn't have admin, transmission dead.

I have TOS installed on Volume1 (NVME) and all my files on Volume2 (HDD). I tried uninstalling the apps (ticking remove all config files) and reinstalling, no luck. I reset system to defaults and still no working when reinstalling the apps.

I don't mind of Volume1 is redone but I cannot afford to lose Volume2 (old NAS has some failing drives)

What would be the best way to either
a) change the username used by the system as admin for current and reinstalled apps
b) reset the system including old configs
c) keep Volume2 unscathed

Many thanks all!
F4 424 Pro
User avatar
GevinKe
TM Product Manager
Posts: 252
Joined: 08 Dec 2023, 10:27
China

Re: admin changed from TOS5>TOS6. Now nothing works.

Post by GevinKe »

benno wrote: 17 Nov 2024, 15:29 In updating from TOS5 to TOS6 I think I made a big booboo.

When I initially installed TOS5 I used firstnamelastname which I ended up hating. So when prompted to set a new user/pass on boot up to TOS6, I changed my admin username to firstname. CHAOS.

Plex didn't see folders, ttyd didn't have admin, transmission dead.

I have TOS installed on Volume1 (NVME) and all my files on Volume2 (HDD). I tried uninstalling the apps (ticking remove all config files) and reinstalling, no luck. I reset system to defaults and still no working when reinstalling the apps.

I don't mind of Volume1 is redone but I cannot afford to lose Volume2 (old NAS has some failing drives)

What would be the best way to either
a) change the username used by the system as admin for current and reinstalled apps
b) reset the system including old configs
c) keep Volume2 unscathed

Many thanks all!
F4 424 Pro

Hello, can you provide the specific version number updated to TOS6.0?
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
User avatar
benno
Posts: 9
Joined: 17 Nov 2024, 06:05
Australia

Re: admin changed from TOS5>TOS6. Now nothing works.

Post by benno »

Was on 5.1.145
User avatar
benno
Posts: 9
Joined: 17 Nov 2024, 06:05
Australia

Re: admin changed from TOS5>TOS6. Now nothing works.

Post by benno »

My other post saved as a draft.

TOS5 to TOS 6.0.530 then updated to 535
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