Please review the pages below to understand the meaning of different LED colors and statuses for each model.
USB Models:
D2-310: https://support.terra-master.com/quickg ... 310&page=4
D2-300: https://support.terra-master.com/quickg ... one&page=4
D2-320: https://support.terra-master.com/quickg ... 320&page=4
D4-300: https://support.terra-master.com/quickg ... 300&page=4
D4-320: https://support.terra-master.com/quickg ... 320&page=4
D5-300: https://support.terra-master.com/quickg ... 300&page=4
D5-300C: https://support.terra-master.com/quickg ... 00C&page=4
D5Hybrid: https://support.terra-master.com/quickg ... rid&page=4
D8Hybrid: https://support.terra-master.com/quickg ... rid&page=4
Thunderbolt 3 Models:
D2-330/TD2Thunderbolt3: https://support.terra-master.com/quickg ... 203&page=4
D2-340/TD2Thunderbolt3 Plus:
https://support.terra-master.com/quickg ... lus&page=4
D5-330/D5Thunderbolt3:
https://support.terra-master.com/quickg ... lt3&page=4
D8-332 /D8 Thunderbolt 3:
https://support.terra-master.com/quickg ... 332&page=4
D16-331 /D16 Thunderbolt 3:
https://support.terra-master.com/quickg ... 203&page=4
LED Color and Status Guide for DAS Models
LED Color and Status Guide for DAS Models
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)