ClamAV - does not appear to be working

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Gremlin
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Joined: 02 Dec 2022, 22:31
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ClamAV - does not appear to be working

Post by Gremlin »

Updated to 6.0.512. ClamAV 0.105.27

Some of this also relates to previous versions on Tos5.1.145

Looking at the 'report' function in GUI; only shows report dates for those scans performed manually (even if blank). No such reports for auto (eg daily) scans. I am aware that 'last/next run' are available but that does not give any value to previous runs.

There is no visual evidence for updates of the virus database (also set daily updates). In Tos5.1.145 I can see evidence of checks in the database
directory (or, at least, the linked directory in '@apps/ClamAV'); not so much in 6.0.512 (and previous). Last modification was Sept 29 when I think 0.105.27 was installed. Can you (arrange to) make a change in the settings layout to show database 'date/version' in use or similar and 'last update' date :?:

In 6.0.145 I cannot make 'realtime protection' stay enabled. If enabled in GUI gets message 'Successful', but, if you close and reopen app it is now disabled again (or is it? at least the check-mark is gone.) This does not happen in 5.1.145 (although it may still not stay enabled between reboots as previously reported). At the same time I cannot see any visual evidence that it is actually scanning except the process 'ClamAV-amd64' is running (WHAT? amd? really?). No obvious spikes in load/cpu/memory/disk io (which might be a good thing from some viewpoints) Again some visual clue in the GUI would be helpful.

FYI, the 'scan folders' on my systems is set to '/'. I do note that ClamAV installs with root/root permissions, which is sort of odd given TM's feelings about 'root' usage. :?: :|
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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TMlinda
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Re: ClamAV - does not appear to be working

Post by TMlinda »

Gremlin wrote: 14 Oct 2024, 19:37
Hello, we have forwarded the feedback you provided to our product team. We will conduct internal verification and validation as soon as possible. Please wait for a moment.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Gremlin
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Great Britain

Re: ClamAV - does not appear to be working

Post by Gremlin »

In 6.0.145 I cannot make 'realtime protection' stay enabled
Sorry for the typo. I meant 6.0.512.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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GevinKe
TM Product Manager
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Joined: 08 Dec 2023, 10:27
China

Re: ClamAV - does not appear to be working

Post by GevinKe »

Gremlin wrote: 14 Oct 2024, 22:44
In 6.0.145 I cannot make 'realtime protection' stay enabled
Sorry for the typo. I meant 6.0.512.
Hello, thank you very much for the issues you have reported. After thorough verification by our product team, we have confirmed the existence of the problems you mentioned. We deeply appreciate your valuable suggestions. Moving forward, we will proceed with fixing these issues and develop an optimization plan tailored for this application to enhance its performance and user experience.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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Gremlin
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Posts: 1631
Joined: 02 Dec 2022, 22:31
Great Britain

Re: ClamAV - does not appear to be working

Post by Gremlin »

TMgevin wrote: 15 Oct 2024, 10:25
Thank you.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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