snapshot recovery everything has gone from my coonected usb drives

TerraMaster Snapshot is a disaster recovery tool developed based on the BTRFS file system. Take snapshots of shared folders or iSCSI LUNs and quickly restore data after a disaster by taking advantage of file system features. In TOS 5, Snapshot has been redesigned to add more features and improve the user experience.
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jwills70
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Joined: 29 Jul 2023, 23:03

snapshot recovery everything has gone from my coonected usb drives

Post by jwills70 »

ok i have tried to use snapshot to recover my file system

it is showing it took a snapshot before the recovery and locked it
whilst the one I am restoring it from 5/6/2024 is showing restoring

I have 15 USB hard drives attached to the nas and 110tb storage on the nas

it has so far deleted everything on the nas and seems to be in the process of restoring the 110tb files

my nas is still showing 110tb space used and files are being restored but all 15 USB are showing as empty with the full amount of space is free

will the snapshot restore the data on the USB hard drives as well or have I lost all 15 hard drive of data ??

how long roughly do you think it will take to complete before I know ???
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TMroy
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Re: snapshot recovery everything has gone from my coonected usb drives

Post by TMroy »

jwills70 wrote: 10 May 2024, 23:01
oh no...., before restoring your snapshot, you need to unmount your USB!!!
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jwills70
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Re: snapshot recovery everything has gone from my coonected usb drives

Post by jwills70 »

so is it to late ??

have I lost all my USB data ??
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jwills70
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Re: snapshot recovery everything has gone from my coonected usb drives

Post by jwills70 »

TMroy wrote: 10 May 2024, 23:08
jwills70 wrote: 10 May 2024, 23:01
oh no...., before restoring your snapshot, you need to unmount your USB!!!
so is it to late ??

have I lost all my USB data ??
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TMroy
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Re: snapshot recovery everything has gone from my coonected usb drives

Post by TMroy »

Remove your USB now, and check it on your computer.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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jwills70
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Re: snapshot recovery everything has gone from my coonected usb drives

Post by jwills70 »

TMroy wrote: 10 May 2024, 23:27 Remove your USB now, and check it on your computer.
yes I have removed and connected on my PC they are showing empty
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jwills70
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Re: snapshot recovery everything has gone from my coonected usb drives

Post by jwills70 »

TMroy wrote: 10 May 2024, 23:27 Remove your USB now, and check it on your computer.
yes I have removed 2 to check and connected on my PC they are showing empty
I have quickly run through a recover my data and the recovery software can see the file so I don't think the drive has been formatted I am hoping once the snapshot has finished it will appear again what do you think ??

or should I try and recover now ??
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TMroy
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Re: snapshot recovery everything has gone from my coonected usb drives

Post by TMroy »

You better remove all your USB now, and recover your data on your USB, do not wait.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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jwills70
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Re: snapshot recovery everything has gone from my coonected usb drives

Post by jwills70 »

TMroy wrote: 10 May 2024, 23:48 You better remove all your USB now, and recover your data on your USB, do not wait.
so why on a system file snap shot would it delete everything on USB hard drives makes no sense ??

a warning would have been good prior to pressing confirm about unplugging any USB devices ??
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jwills70
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Re: snapshot recovery everything has gone from my coonected usb drives

Post by jwills70 »

TMroy wrote: 10 May 2024, 23:48 You better remove all your USB now, and recover your data on your USB, do not wait.
ok there seems to be something not right going on

it says currently 25gb space left out of 130tb on the volume 1 but I cant see any of my files but whilst this snapshot is carrying on it appears that some of the files are appearing but this is just adding to the space already taken at this rate my nas is going to run out of space before its completed I originally was using 95gb space what should I do ??
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