Problem with RAID Manager of D5-300 not compatible with macOS Sonoma 14.X

FAQs and instructions only for USB series raid storage
Post Reply
User avatar
TMzethar
TerraMaster Team
Posts: 1307
Joined: 27 Oct 2020, 16:43

Problem with RAID Manager of D5-300 not compatible with macOS Sonoma 14.X

Post by TMzethar »

Troubleshooting

Applicable models
D5-300

Problem analysis
Apple recently released the macOS Sonoma 14.X system, and our laboratory has found that the RAID Manager of D5-300 is not compatible with the macOS Sonoma 14.X system through verification and testing.

Solution

We are trying to develop a new version of the RAID Manager management software to solve this problem. Before that, you can use the following methods to solve the problem:

1.Connect D5-300 to a Windows computer or a Mac computer with macOS version before Sonoma 14.X.
2.Install the RAID Manager management software on a Windows computer or an old version of macOS on a Mac computer.
3.Use the RAID Manager management software to create the RAID mode you need.
4.Connect D5-300 back to your Sonoma 14.X Mac computer.
5.Finally, you can format the RAID partition on the Sonoma 14.X Mac computer and start using it.

Note: For D5-300 products, the role of RAID Manager management software is to create and modify RAID modes. If you do not need to create or modify the RAID again, the D5-300 product can be used on the Sonoma 14.X Mac computer.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
mikeb
Posts: 5
Joined: 10 Dec 2020, 18:28

Re: Problem with RAID Manager of D5-300 not compatible with macOS Sonoma 14.X

Post by mikeb »

From your proposed work arounds, it implies that the Mac recognises the Raid, however my M3 MacBook Pro does not recognise the raid at all.
User avatar
ewher
Posts: 1
Joined: 04 May 2024, 06:09
United States of America

Re: Problem with RAID Manager of D5-300 not compatible with macOS Sonoma 14.X

Post by ewher »

mikeb wrote: 06 Apr 2024, 01:54 From your proposed work arounds, it implies that the Mac recognises the Raid, however my M3 MacBook Pro does not recognise the raid at all.
I'd like to second this. For me, my raided drives are not recognized as well.
User avatar
TMeric
TerraMaster Team
Posts: 53
Joined: 03 Jul 2023, 11:01

Re: Problem with RAID Manager of D5-300 not compatible with macOS Sonoma 14.X

Post by TMeric »

Before the new version of RAID Manager is released, please follow the solutions we provided above to try and use it.
User avatar
enzonice
Posts: 1
Joined: 05 May 2024, 23:05
Netherlands

Re: Problem with RAID Manager of D5-300 not compatible with macOS Sonoma 14.X

Post by enzonice »

I installed the 2 disk RAID1 set with an old version of MacOS, and it worked, so I started to use it and push lot of data into the RAID volume. Now, basically between the step 3 and 4 of your workaround procedure I put lot of data into the disk and then step 5 does not make any sense to me, I do not want to format the disk.
When will the new version of the RAID manager be released?
Thanks
Post Reply

Return to “USB Series”