The cloudsync does not work, it stops and indicates synchronizing and it takes more than 2 hours and does nothing.
number of files transferred when setting it to 3 or 4 or any data starts uploading files after 1 min it stops
cloudsync not working
Re: cloudsync not working
Please try to reconnect to your cloud server and re-create the synchronization task to see if it works properly?
Re: cloudsync not working
I already did it and it's still the same, it starts and after a while it stops.
Re: cloudsync not working
It's a shame, why would they launch cough 6?, otherwise half of the app works, cloud sync hasn't worked for months. I'm going to file a consumer complaint, as it's possible that the technical service is a disaster.
Re: cloudsync not working
Hello, which version of the CloudSync app are you using? What is the TOS system version? Which cloud storage service are you connecting to during the use of the CloudSync app? What is the approximate size of the files being synchronized?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: cloudsync not working
I contacted support and the engineer couldn't do anything, a disaster, cloudsync doesn't work, the cloud provider had it with opendrive it doesn't work now with box.com it doesn't work either and files that are more than 20 gigabytes in capacity, and they only upload 365 bytes, the rest nothing, cloudsync 3.1.1 and cough 6.0.229.
I do not know what to do
I do not know what to do
Re: cloudsync not working
Hello, which service did you subscribe to? Is it Personal or Basic?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)