TNAS Mobile 3.2.36 How to rebackup all albums from phone?

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navarra
Posts: 2
Joined: 11 Apr 2024, 20:11
Germany

TNAS Mobile 3.2.36 How to rebackup all albums from phone?

Post by navarra »

Hi @ All,

i have the U4-423
Android Phone Version shouldnt matter.

I Setup a backup in Back-up Mobiltelefon (German version)
Following settings where selected:

Automatic picture backup on
Backup only via WIFI on
Only backup with batterie power over 20% off
Backup Path /user/TerraSync/Handy (Secon time see below)
Selected 9 Folders from phone
Energy saving on
Background activity on

When i setup the backup the first time it backed up all pictures to the nas.
Then i changed my folder strategy and put the backup of all devices (pc, tablet, laptop, phone ...) inside the TerrySync folder.
After this change the app refuses to backup all folders again to the new location.
i unistalled the app delted the cache resatert phone and nas ...
how do i tell the app to backup all 9 folders again to the new location?
it should be just one button backup all again i dont understand please help.
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TMLyy
TerraMaster Team
Posts: 109
Joined: 01 Jun 2022, 18:36

Re: TNAS Mobile 3.2.36 How to rebackup all albums from phone?

Post by TMLyy »

If you have backed up once, you will not be backed up again, and you need to reinstall the APP and then select a new location to back it up again.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
navarra
Posts: 2
Joined: 11 Apr 2024, 20:11
Germany

Re: TNAS Mobile 3.2.36 How to rebackup all albums from phone?

Post by navarra »

Thank you for your answer.
that is kind of strange that you have to select a whole new location .
i changed the location but did not unistall then.
i will try that and let you know if it worked.
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