The TOS 6 Beta Is Now Available for Public Testing

Official news about TOS, mobile app, PC app updates or beta releases
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jpeckinp
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Joined: 22 Mar 2024, 05:30
United States of America

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by jpeckinp »

jpeckinp wrote: 29 Mar 2024, 12:01 Is anyone else getting SMART error 188 Command Timeout on all their HDD's? My SSD system drive is the only one that shows as good. I have two that show 100 -98 and one 100-93.

Newest update 6.0.217 but was seeing it on first version also.
F4-424 Pro with 2x 12TB Seagate IronWolf HDD and a 20TB Seagate IronWolf. 1TB Samsung 860QVO as my system drive.
Forgot to add that IronWolf Health Management says healthy.
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koalakoala
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Joined: 14 Jan 2023, 06:34

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by koalakoala »

Hi, my initial comments after successfully updating:
a. T12-450, took less than 20 minutes
b. F5-221, took less than 30 minutes

0. Initially, the update did not work. Shut down and restarted the 2 devices and worked smoothly.
1. Updated OS (TOS) from 5.1.67 to 5.1.123 using this file https://download3.terra-master.com/TOS% ... 180840.bz2
2. Updated OS (TOS) From 5.1.123 to 6.0.217 using this file https://download3.terra-master.com/TOS% ... 280301.bz2


T12-450 and F5-221
- Scheduled tasks are there :)
- File manager is way better than previous versions (reason enough to update the OS/TOS)
- Moving files is more clear (still missing a"move to" command, but you can cut and paste)
Screenshot 2024-03-29 153759.png
Screenshot 2024-03-29 153759.png (5.53 KiB) Viewed 1979 times

- My 2 cents, can you please add "estimated time" to the window above or email alert when the task is finished, thanks
- File manager still works in a single window (I was not able to open 2x file managers to drag and drop files between folders)

- I do not recall this "+ Location" option in File manager. This is great adittion.
Screenshot 2024-03-29 154332.png
Screenshot 2024-03-29 154332.png (13.53 KiB) Viewed 1979 times
T12-450
- Plex did not start automatically, restarted the NAS and pressed "enable" 3 times. Now is working
- Could not find terramaster photos on 5.1.67. Now visible and installed in 5.1.123

F5-221
- I had Terra Photos, once the update was complete. An icon appear aat the top bar with the option to update Terra Photos. Super easy.
- Kavita = no issues
- I did not have Plex installed. Sorry, no comments here.
F5-221
T12-450
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Gremlin
Posts: 460
Joined: 02 Dec 2022, 22:31
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by Gremlin »

jpeckinp wrote: 29 Mar 2024, 12:01 Is anyone else getting SMART error 188 Command Timeout on all their HDD's? My SSD system drive is the only one that shows as good. I have two that show 100 -98 and one 100-93.

Newest update 6.0.217 but was seeing it on first version also.
F4-424 Pro with 2x 12TB Seagate IronWolf HDD and a 20TB Seagate IronWolf. 1TB Samsung 860QVO as my system drive.
This could be down to a cabling or other hardware issue and not necessarily the drive itself. (Based on what I have read about it.)
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by TMroy »

Hard drives and SSDs use S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) to gauge their own reliability and determine if they're failing. It should be unrelated to other hardware apart from the hard drive itself.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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jpeckinp
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Joined: 22 Mar 2024, 05:30
United States of America

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by jpeckinp »

Gremlin wrote: 29 Mar 2024, 18:01
jpeckinp wrote: 29 Mar 2024, 12:01 Is anyone else getting SMART error 188 Command Timeout on all their HDD's? My SSD system drive is the only one that shows as good. I have two that show 100 -98 and one 100-93.

Newest update 6.0.217 but was seeing it on first version also.
F4-424 Pro with 2x 12TB Seagate IronWolf HDD and a 20TB Seagate IronWolf. 1TB Samsung 860QVO as my system drive.
This could be down to a cabling or other hardware issue and not necessarily the drive itself. (Based on what I have read about it.)
No cables in the F4-424 Pro, so that rules that out.
I find it odd that this error only showed up after the 6.0 update.
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NAS
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Joined: 30 Mar 2024, 15:37
Seychelles

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by NAS »

When updating to TOS6, a warning about the status of the hard disk appears. There is no such problem when working on TOS5. The Command_Timeout warning is related to the SMART field, and as I noticed, this error started appearing just when updating to TOS6. Since I am not the only one with such warnings, I ask you to look into this problem. Could the TOS6 update somehow affect the operation of the hard drive? After all, I had no problems with Command_Timeout before the update
Follow the link for screenshots on TOS5 and TOS6 after the update.

https://disk.yandex.ru/d/SFRyQ9HqF_rmgw
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TMroy
TerraMaster Team
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China

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by TMroy »

Several critical parameters for measuring disk health have been newly added to TOS 6, including this command timeout.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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crisisacting
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Joined: 20 Jan 2022, 16:42

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by crisisacting »

TMroy wrote: 31 Mar 2024, 01:37 Several critical parameters for measuring disk health have been newly added to TOS 6, including this command timeout.
Please provide a changelog with details of these new parameters as well as fixes and general updates.

Why doesn't Terra-Master just be transparent about these things?

Getting details always feel like it's pulling teeth with your company.
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Gremlin
Posts: 460
Joined: 02 Dec 2022, 22:31
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by Gremlin »

TMroy wrote: 31 Mar 2024, 01:37 Several critical parameters for measuring disk health have been newly added to TOS 6, including this command timeout.
But not, apparently for all drive makes. I'm not sure how a parameter can be classified as 'critical' if a drive manufacturer does not cite it in smart data. :?:

I don't get it.
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by TMroy »

crisisacting wrote: 31 Mar 2024, 03:20
We did.
viewtopic.php?t=5486
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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