How Long To Create a TRIAD

RAID, Volume, storage pool, hard drive, USB, SSD cache and iSCSI LUN
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Shyoneis
Posts: 4
Joined: 16 Dec 2023, 04:56
Great Britain

How Long To Create a TRIAD

Post by Shyoneis »

Hi,

I've got a F5-422 running 5.1

I've got two 16TB and one 14TB drives and I chose to create a TRAID with them, the NAS showed I'll get 30TB storage and 16TB redundancy so I clicked create.

That was Sunday the 17th, now Tuesday the 19th all is quiet. But I'm not seeing my new storage pool?
No lights on the NAS is flashing apart from LAN. And the create button is greyed out.

How long does it normally take to create a TRIAD of that size, please?

Thanks
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TMzethar
TerraMaster Team
Posts: 1223
Joined: 27 Oct 2020, 16:43

Re: How Long To Create a TRIAD

Post by TMzethar »

There may be an anomaly from an unknown source.
Please collect and download a system report from TOS>Technical Support, unzip the report package, extract disk.txt, and send the content of disk.txt to us for inspection.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Shyoneis
Posts: 4
Joined: 16 Dec 2023, 04:56
Great Britain

Re: How Long To Create a TRIAD

Post by Shyoneis »

Hi,

I've zipped the .txt file, hope the info helps.

Thanks
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Shyoneis
Posts: 4
Joined: 16 Dec 2023, 04:56
Great Britain

Re: How Long To Create a TRIAD

Post by Shyoneis »

I've sent to support.
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TMzethar
TerraMaster Team
Posts: 1223
Joined: 27 Oct 2020, 16:43

Re: How Long To Create a TRIAD

Post by TMzethar »

According to our technical support team, there are many configuration abnormalities caused by abnormal unplugging and disk drops. Please continue to fix the exception according to their suggestions.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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