Irregular UPS 'discconect' message

[waymda]

I'm randomly getting emails with this message.

UPS details below the email.

No other notifications and the UPS appears to be connected according to the hardware config page.

Any thoughts??


TerraMaster <no-reply@terra-master.com>
12:04 (2 hours ago)
to me


The TNAS has been disconnected from the UPS.
------------------------------

Device name: YourNameHere
Model: T9-423
TOS version: TOS_X642.0_5.1.67

TNAS System Notification
https://www.terra-master.com/support/

[attachment=0]Capture.JPG[/attachment]

[waymda]

Nothing?

Ok, a little further info.

Messages in the desktop are appearing substantially later than the emails.

I can see no pattern in timing or activity for the emails/messages, so will assume there is no issue.

[TMLyy]

Typically, this issue is caused by an unstable cable connection between the UPS and the NAS.

[waymda]

OK - testing with a different USB cable and the alternate port on the NAS.