others taking 3/4 space

RAID, Volume, storage pool, hard drive, USB, SSD cache and iSCSI LUN
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riparke
Posts: 2
Joined: 11 Feb 2024, 05:31

others taking 3/4 space

Post by riparke »

F4-423 Tos 5.1.95 btrs
"others" taking up 3/4 space, emailed support - deleted snapshot folders and uninstall Snapshot app. Empty recycle, file system defragment checked properties on all folders - all this has made no difference.
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TMzethar
TerraMaster Team
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Joined: 27 Oct 2020, 16:43

Re: others taking 3/4 space

Post by TMzethar »

Generally speaking, these "other" spaces are likely occupied by snapshots, and even if the files are deleted, they will occupy space before deleting all related snapshots.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: others taking 3/4 space

Post by TMroy »

Delete the snapshot folder or uninstall the snapshot app wouldn't delete the snapshots. To release your space, you need to delete each snapshot before you uninstall the app.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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riparke
Posts: 2
Joined: 11 Feb 2024, 05:31

Re: others taking 3/4 space

Post by riparke »

Since I deleted the folder no way to do 1 by 1, so gave up and deleted volume1 and created new volume, but this time EXT 4. Everything is up and going.
Thanks for help
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