Is it just me, but none of the help documents I have tried to access will load for me.
For example: https://help.terra-master.com/TOS/view/ ... dia_server
It trys to load, but all I get is a spinning circle in the centre of the screen. If I wait an hour or two, sometimes some of the words partially appear, but no images.
TOS Help articles do not load
TOS Help articles do not load
F4-423 5.1.123 - Plex Server and media
F4-223 - Backup for Plex server and media
F4-223 - Backup for Plex server and media
Re: TOS Help articles do not load
At the moment it does look like the TM main sites are having an issue. Could be they are doing updates (Sunday evening/night as I write).
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
Re: TOS Help articles do not load
Thank you for your report! it seems there are some issues there, we will verify and fix them soon.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TOS Help articles do not load
Thank you. Everything is loading nice and fast now.
F4-423 5.1.123 - Plex Server and media
F4-223 - Backup for Plex server and media
F4-223 - Backup for Plex server and media
Re: TOS Help articles do not load
Hmmm
'www.terra-master.com'Fatal error: Uncaught PDOException: SQLSTATE[HY000] [2002] Connection refused in /home/@terramaster/wwwroot/www.terra-master.com/lib/Zend/Db/Adapte ... ct.php:128 Stack trace: #0 /home/@terramaster/wwwroot/www.terra-master.com/lib/Zend/Db/Adapte ... t.php(128): PDO->__construct('mysql:host=127....', 'terramaster', 'terramaster0502', Array) #1 /home/@terramaster/wwwroot/www.terra-master.com/lib/Zend/Db/Adapte ... l.php(111): Zend_Db_Adapter_Pdo_Abstract->_connect() #2 /home/@terramaster/wwwroot/www.terra-master.com/lib/Varien/Db/Adap ... l.php(396): Zend_Db_Adapter_Pdo_Mysql->_connect() #3 /home/@terramaster/wwwroot/www.terra-master.com/lib/Zend/Db/Adapte ... t.php(460): Varien_Db_Adapter_Pdo_Mysql->_connect() #4 /home/@terramaster/wwwroot/www.terra-master.com/lib/Zend/Db/Adapte ... t.php(238): Zend_Db_Adapter_Abstract->query('SET NAMES utf8', Array) #5 /home/@terramaster/wwwroot/www.terra-master.com/lib/Varien/Db/Adap ... l.php(504): Zend_Db_Adapter_Pdo_Abstract->query('SET NA in /home/@terramaster/wwwroot/www.terra-master.com/lib/Zend/Db/Adapte ... stract.php on line 144
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)