Can't enable PLex server

Discussion on Plex media server and clients
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maxx006
Posts: 6
Joined: 16 Jul 2023, 20:51

Can't enable PLex server

Post by maxx006 »

Does new Plex version for Terramaster NAS 1.32.8.7639 - release date 16.1.2024 have problems ?

I install an uninstall many times, reboot NAS ...... - but can't enable plex ?

my NAS - F424 N100
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maxx006
Posts: 6
Joined: 16 Jul 2023, 20:51

Re: Can't enable PLex server

Post by maxx006 »

Rename plex floder and reinstall plex - oke done

Tks
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maxx006
Posts: 6
Joined: 16 Jul 2023, 20:51

Re: Can't enable PLex server

Post by maxx006 »

But now plex can't scan and add movies to library ???


Tos disappointed me so much – model 424 :oops: :oops: :oops: :oops: :oops: :oops:
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phonecianpilot
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Joined: 10 Jul 2021, 23:29

Re: Can't enable PLex server

Post by phonecianpilot »

Having same problem. It starts and stops a few seconds later. Does anyone have a solution to get plex version 1.32.8.7639 to work? or a way to reinstall the prior version that did work.
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TMRyan
TerraMaster Team
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Joined: 01 Dec 2020, 11:50
China

Re: Can't enable PLex server

Post by TMRyan »

{L_BUTTON_AT}maxx006
You may need to set the media user group permissions for the shared folder. You can try editing the media user group permissions and then set the read and write permissions for the shared folder you need to select.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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TMRyan
TerraMaster Team
Posts: 829
Joined: 01 Dec 2020, 11:50
China

Re: Can't enable PLex server

Post by TMRyan »

{L_BUTTON_AT}phonecianpilot
You can check if another program is preempting PLEX on port 32400, such as if PLEX is running in Docker. Can you see the failure log in the PLEX shared folder? You can refer to this: viewtopic.php?f=83&t=4772
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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maxx006
Posts: 6
Joined: 16 Jul 2023, 20:51

Re: Can't enable PLex server

Post by maxx006 »

This F424 line has an error in nvme 2 slot, every day or so this nvme 2 slot will not receive the SSD and must be restarted to receive it again.
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maxx006
Posts: 6
Joined: 16 Jul 2023, 20:51

Re: Can't enable PLex server

Post by maxx006 »

The design of the fan cord should be more compact. When I installed the ssd and closed the lid, the fan cord got tangled and the fan came loose, almost breaking the cord.
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