Stuck at EULA

Initialization of newly purchased TNAS or re-installation of your TNAS
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JustPlainDon
Posts: 3
Joined: 03 Feb 2024, 02:26

Stuck at EULA

Post by JustPlainDon »

I've been able to set superuser, initialize and format drives (EXT4 over about 30+ hours), log in and then the EULA splash screen appears. I can scroll down to the bottom at "abide by all terms in this agreement." I see the grayed out "Confirm", but it will not accept a "click".

I've tried this on both a Windows 10 and Ubuntu server without any success. I can use the Ubuntu machine and save files to the T12-450 NAS. The Windows PC can't see the NAS, but the PC app to find TNASs on my network does find it without any issues.

Any suggestions on getting past the EULA splash screen? I'd be glad to confirm if I could.

I used TOS_X642.0_5.1.24_00322_2302221846.ins as my bootable image.

Thanks in advance,
Don
Attachments
T122-450 roadblock red.png
TNAS F12-450
12 x 10TB Seagate IronWolf Pro (ST10000NE0004)
RAID 6
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TMLyy
TerraMaster Team
Posts: 109
Joined: 01 Jun 2022, 18:36

Re: Stuck at EULA

Post by TMLyy »

You need to scroll down until you see Accept the terms, check it, and then click the Confirm button.
To contact our team, please send email to following addresses, remember to replace (at) with @:
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JustPlainDon
Posts: 3
Joined: 03 Feb 2024, 02:26

Re: Stuck at EULA

Post by JustPlainDon »

I'll try this again... :)

I can scroll all the way down to the bottom (it is as far to the bottom as it can scroll). The "Confirm" button is still grayed out. I can also scroll all the way to the top and then back to the bottom, but the "Confirm" button is still gray.

Thanks,
Don
TNAS F12-450
12 x 10TB Seagate IronWolf Pro (ST10000NE0004)
RAID 6
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Gremlin
Posts: 459
Joined: 02 Dec 2022, 22:31
Great Britain

Re: Stuck at EULA

Post by Gremlin »

The lack of contrast sometimes can make the check boxes hard to identify.

Scroll to bottom and look "carefully" on left there will be a checkbox. Click THAT and then CONFIRM.
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
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JustPlainDon
Posts: 3
Joined: 03 Feb 2024, 02:26

Re: Stuck at EULA

Post by JustPlainDon »

Success! Gremlin, you are a scholar and a gentleman. :)
That was exactly the problem. The checkbox was almost invisible. That really needs to be fixed in future versions to make the box POP!!!

Thanks for all your help,
Don
TNAS F12-450
12 x 10TB Seagate IronWolf Pro (ST10000NE0004)
RAID 6
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