Problem with RAID Manager of D5-300 not compatible with macOS Sonoma 14.X

FAQs and instructions only for USB series raid storage
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TMzethar
TerraMaster Team
Posts: 1185
Joined: 27 Oct 2020, 16:43

Problem with RAID Manager of D5-300 not compatible with macOS Sonoma 14.X

Post by TMzethar »

Troubleshooting

Applicable models
D5-300

Problem analysis
Apple recently released the macOS Sonoma 14.X system, and our laboratory has found that the RAID Manager of D5-300 is not compatible with the macOS Sonoma 14.X system through verification and testing.

Solution

We are trying to develop a new version of the RAID Manager management software to solve this problem. Before that, you can use the following methods to solve the problem:

1.Connect D5-300 to a Windows computer or a Mac computer with macOS version before Sonoma 14.X.
2.Install the RAID Manager management software on a Windows computer or an old version of macOS on a Mac computer.
3.Use the RAID Manager management software to create the RAID mode you need.
4.Connect D5-300 back to your Sonoma 14.X Mac computer.
5.Finally, you can format the RAID partition on the Sonoma 14.X Mac computer and start using it.

Note: For D5-300 products, the role of RAID Manager management software is to create and modify RAID modes. If you do not need to create or modify the RAID again, the D5-300 product can be used on the Sonoma 14.X Mac computer.
To contact our team, please send email to following addresses, remember to replace (at) with @:
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mikeb
Posts: 5
Joined: 10 Dec 2020, 18:28

Re: Problem with RAID Manager of D5-300 not compatible with macOS Sonoma 14.X

Post by mikeb »

From your proposed work arounds, it implies that the Mac recognises the Raid, however my M3 MacBook Pro does not recognise the raid at all.
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