Hi,
My 3-drive RAID5 array has been working fine until receiving that error yesterday; I can no longer access the drive. Everything looks normal, however in RAID Manager, and under Disk Management in Windows 10, it says 18627.92 GB RAW Healthy (Basic Data Partition).
What is the safest method on attempting to retrieve the data?
Thanks.
D5-300 Disk Not Accessible Error
Re: D5-300 Disk Not Accessible Error
From the situation you described, it seems to be a serious damage, and the file system is no longer recognizable.
Perhaps you can only try data recovery software or seek help from a data recovery company.
Perhaps you can only try data recovery software or seek help from a data recovery company.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: D5-300 Disk Not Accessible Error
When you are using a disk array, before you press the power button to shut down the device, every time you need to safely eject the USB device from the computer, or the file system may be at risk to be crashing.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: D5-300 Disk Not Accessible Error
Thanks, I'm running chkdsk /r <drive letter> right now. Fingers crossed...
Re: D5-300 Disk Not Accessible Error
I was able to fix it with the above command. Took about a day, though.