Plex Server Move to new server and problems

[Bernhard.Wuest]

Hello all,

I tried to find a solution to move the plex server to a new F5-422.
The trouble is, I am not an expert at all in SSH and Putty and winscp and.....
I tried to find the place where the information is stored and sort of realized i need root access in WinSCP to see the directory.
Now the root login is blocked, not sure but probably I blocked it using a wrong password.

How can I access the information from my existing Plex Server avoiding to setup the server from scratch with all settings and metadata if that is possible in any case.
I mean I can copy the movies over and then setup the Movies, Series and so on again but thought there should be a way to export/import from my existing server.
Can I unblock the root access to be able to see the files and directories in WINSCP when I log in as root? Well is this the right approach or is there a better one.
My system: NAS 1 is on FW 4.2.40 with the latest Plex Version available. My plan is to install the new on version 5 and ones the data is all transferred to the new one also Update the old one. Ones both are running on version 5 I using the second one in a second location.
Thats the plan. Any suggestion help is really appreciated. Again, I am not a expert in Linux, SSH, FTP and so on.

[TMzethar]

For login methods for SSH on different versions, please refer to:viewtopic.php?f=78&t=2350
The location of plex information for TOS4 is in FileManager/User/plex while the plex information of TOS5 is located in FileManager/Plex.
But we are not sure if plex information from TOS4 can be used on TOS5. This may have various issues such as permissions and configuration.

[Bernhard.Wuest]

Thanks for the info.
As the second F5-422 is new and came with TOS 4.x, I am currently moving my Plex Data on the new system. With a description from the net I am moving the Plex_Database directory on the new system and check if the transfer is working on TOS 4. to TOS 4. I made sure the TOS version and Plex Version are the same.
If that is working I upgrade the new one to 5 and try to repeat the database move. According to your help this might not work. Well my database is about 1000+ Moview, 600 Operas, 500 Concerts and 2000+ Series Titles. I thought it is worth trying. It is not about to get the movies integrated, Plex does a good job, it is more about the status of the individual titles and so on.
About 8 TB of data is taking its time.
Will keep you posted.
Many thanks for the help so far.

[Bernhard.Wuest]

Another update. After Installing 4 on the new F5-422 and the transfer of the Plex Server all went well just the status of startet movies got lost, I installed TOS 5 and went through setting it up. To make sure I have the Plex server data I backed up the directory
I installed Plex on TOS 5 and after starting, voila all my movies been set up correctly like i left it behind before upgrading to TOS 5.
I will continue to backup the first F5-422 which is still on 4 and update then to 5 as well.

One thing I can find a solution. I used Centralized backup on TOS 4. I copied the directories to 5 and installed Centralized backup.
Searching for a way to be able to use the old backup files?