Why Is A-USBLAN-2.5G Not Recognized on TNAS Devices?

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TMzethar
TerraMaster Team
Posts: 1223
Joined: 27 Oct 2020, 16:43

Why Is A-USBLAN-2.5G Not Recognized on TNAS Devices?

Post by TMzethar »

Symptoms:
A-USBLAN-2.5G (USB 2.5G Dongle) is not recognized when connected to TNAS devices, but it is recognized when connected to a PC.


Applicable Models:

A-USBLAN-2.5G

Solution:
Using the example of a Win10 system:

1. Connect the A-USBLAN-2.5G adapter to your PC and go to Device Manager > Network Adapters to check for the USB 2.5G driver.
Image

2. Download WIN_USB_PGTOOL_v2.0.13 burning tool and run RtPGtoolUI.exe
https://download3.terra-master.com/Util ... .13_V3.zip
Image

3. Configure the PGtoolUI interface:

3.1 Fill in CURRENT, MINIMUM, and MAXIMUM with the MAC address you need to burn.

3.2 Check SPI_FLASH_EN, EEPROM_EN, LINK_OK.

3.3 Set LED_SEL_CFG to 200008003F020200.

3.4 Keep other options at their defaults.

3.5 Click "Program" to burn.
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4. This is the interface for burning completion. After the burning process is completed, please remove A-USBLAN-2.5G from the PC and connect it to the TNAS device for use.
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To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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crisisacting
Posts: 263
Joined: 20 Jan 2022, 16:42

Re: Why Is A-USBLAN-2.5G Not Recognized on TNAS Devices?

Post by crisisacting »

The burning tool download is not linked in your post.
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