Problems with Plex

Discussion on Plex media server and clients
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Roberto
Posts: 2
Joined: 27 Aug 2023, 20:39

Problems with Plex

Post by Roberto »

Hello.
I write here to request help with Plex
I have a NAS F210
My problem is that when I download Plex from the NAS it does it correctly but it doesn't run. It remains in a detained state.
I have tried to do it manually and it gives me an error.
I don't know what to do to make it work.
I have tried everything to reinstall it, pay and turn on...
The only fact is that it doesn't work for me since I put new hard drives in it to expand the storage.
I am updated to the latest version.
If you can help me. Thank you.
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TMzethar
TerraMaster Team
Posts: 1223
Joined: 27 Oct 2020, 16:43

Re: Problems with Plex

Post by TMzethar »

Please check if you have other services occupying port 32400.
You can try to repair possibly bad filesystems:viewtopic.php?f=79&t=2575
You can try a new library file:viewtopic.php?f=83&t=4772
It is recommended that you use the stable plex app version provided by the app center if possible. If you encounter problems when using the new version from plex.tv, we may not be able to provide support.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Roberto
Posts: 2
Joined: 27 Aug 2023, 20:39

Re: Problems with Plex

Post by Roberto »

Hello. Some progress has been made but I get "configuring... please wait"
User avatar
TMzethar
TerraMaster Team
Posts: 1223
Joined: 27 Oct 2020, 16:43

Re: Problems with Plex

Post by TMzethar »

{L_BUTTON_AT}Roberto
It takes time for plex to create a new library in /User/plex when it starts, please wait for a while.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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