PLEX - Can't popolate photo library

Photo, music, video management; Video streaming, decoding, transcoding.
Locked
User avatar
Vaulenst
Posts: 10
Joined: 07 Aug 2023, 06:36

PLEX - Can't popolate photo library

Post by Vaulenst »

Hi,

let me say I am very new to NAS.

The Terramaster F4-423 I just bought is my first NAS.
I have to confess, after having read many articles online, that along with the nas, I bought also a 1TB nvme drive, a 16gb ram module and a 32gb pen drive with the intention to immediately install Truenas.

But my curiosity suggested me to try TOS 5.1 before installing Truenas.

An I was surprised to see that my standard Crucial ram was recognized and I was able to install TOS 5.1 with no issues: many articles i read says that you're stuck with Terramaster ram module if you want to expand it, and other brands won't be accepted by TOS.
Not my case: I have now 20GB of ram with no troubles.

So I choose to give TOS a chance and I saw it's so simple, so user friendly and I kept going on.
I now have the TOS on the NVME, and 4 hdd (18tb, 8tb, 3tb and 2tb); i choosed to have 5 different single disks on different pools.
I thought I could use the left space on the NVME drive (more than 900gb) for Hyper cache, but it says I will loose all drive data, so I declined (if that's possible, please tell me).

I have configured TFM to backup my crucial folders over differend hdds, I configured my php driven web server, qBittorrent client always active, my shared folders for my family members with different quotas and permissions for personal data, shared media and so... in very little time.

I am very happy with TOS and I now want to experiment something new like a docker virtual machine.
So I am glad I don't have to dive into Truenas: TOS seems very user friendly and I could configure all I wanted very easily and fast.
The localization also is well made.

But there is a little think I still couldn't configure properly: Plex photo library.
No problem with Plex movie library or music library: they are working perfectly.
As I did with movies and music, I put all my photos in a dedicated shared folder named "Foto" (I'm italian), on the same volume.
I grant read permissions to "media" user group.
I propagated the permissions to all subfolders.
But still Plex keep saying the library is empty as I try to analyze it.

I tried to remove and re-create the library, change permissions to r/w to every user and user groups, but things didn't changed.
Before the nas, Plex server was installed on my windows 11 pc and movies, music and photos folders where on the same drive and Plex could serve them all propertly.

I would appreciate any suggestion.

Ty
TNAS F4-423
RAM 20GB (4GB original TM + 16GB Crucial CT16G4SFRA32A)
TOS 5.1.95-00372
SSD 1TB Lexar NM610PRO NVMe
HDD 18TB Toshiba MG09ACA18TE
HDD 8TB Seagate ST8000VN004-2M2101
HDD 3TB Western Digital WD30EXRX-00MMMB0
HDD 2TB Hitachi HDS5C3020ALA632
User avatar
TMzethar
TerraMaster Team
Posts: 1223
Joined: 27 Oct 2020, 16:43

Re: PLEX - Can't popolate photo library

Post by TMzethar »

Regarding SSD Hyper Cache, one MVNe M.2 SSD can only specify one usage method.
Regarding the Plex problem, we guess that there may be an error in the path setting.
It is recommended that you check the volume and shared folder names used.
Since you use MVNe M.2 SSD as a general disk, we guess that you store Plex data in other volumes instead of Volume1.
(Example: /Volume2/Music)
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Vaulenst
Posts: 10
Joined: 07 Aug 2023, 06:36

Re: PLEX - Can't popolate photo library

Post by Vaulenst »

Thanks for the reply.

Yes, you're right!
My silly mistake: I was convinced I put the 3 folders on the same disk (Volume2), but I didn't... in fact I put Photos on Volume3.

Code: Select all

[Superuser@TNAS /]# cd Volume2
[Superuser@TNAS Volume2]# ls -l
total 0
drwxr-xr-x  1 Superuser Superuser    0 Aug  1 08:45 @apps
drwxrwx---+ 1 Superuser Superuser   74 Aug  4 14:59 Backup
drwxr-xr-x  1 Superuser Superuser    0 Aug  1 08:45 @cache
drwxr-xr-x  1 Superuser Superuser    0 Aug  1 08:45 @desktop
drwxrwx---+ 1 Superuser Superuser  184 Aug  3 13:59 Ebooks
drwxrwx---+ 1 Superuser Superuser   54 Aug  4 01:32 [b]Film[/b]
drwxrwx---+ 1 Superuser Superuser 9786 Aug  4 01:28 [b]Musica[/b]
drwxrwx---+ 1 Superuser Superuser  110 Aug  3 12:18 Software
[Superuser@TNAS Volume2]# ls -l /Volume3
total 0
drwxr-xr-x  1 Superuser Superuser   0 Aug  4 12:13 @apps
drwxr-xr-x  1 Superuser Superuser   0 Aug  4 12:13 @cache
drwxr-xr-x  1 Superuser Superuser   0 Aug  4 12:13 @desktop
drwxrwx---+ 1 Superuser Superuser 198 Aug  4 12:19 Documenti
drwxrwx---+ 1 Superuser Superuser 296 Aug  4 12:39 [b]Foto[/b]
drwxrwx---+ 1 Superuser Superuser  32 Aug  4 14:51 Immagini
drwxrwx---+ 1 Superuser Superuser  34 Aug  4 12:21 Video
Thanks again!
TNAS F4-423
RAM 20GB (4GB original TM + 16GB Crucial CT16G4SFRA32A)
TOS 5.1.95-00372
SSD 1TB Lexar NM610PRO NVMe
HDD 18TB Toshiba MG09ACA18TE
HDD 8TB Seagate ST8000VN004-2M2101
HDD 3TB Western Digital WD30EXRX-00MMMB0
HDD 2TB Hitachi HDS5C3020ALA632
Locked

Return to “DLNA/Multimedia Services”