some folders became read-only in 5.1.37

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buralex71
Posts: 1
Joined: 25 Jul 2023, 17:40

some folders became read-only in 5.1.37

Post by buralex71 »

Hi
i have a nas f4-223. with raid 10. TOS 5.1.37,
a month ago some of the folders became read-only.
the administrator has read-only access to folders in permissions and cannot be changed.
when i create a new administrator, he also has read-only access to folders and i cannot change this setting.
It is impossible to update to 5.1.41 in the standard way, because the system does not respond when I click the apply button.
I updated the system to version 5.1.41 by reinstalling TOS using method 1. but the problem with accessing files remained.
tell me how to access files for reading and writing.
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TMwuu
TerraMaster Team
Posts: 142
Joined: 13 Jun 2022, 16:57

Re: some folders became read-only in 5.1.37

Post by TMwuu »

{L_BUTTON_AT}buralex71
The file system may be damaged. It is recommended that you refer to this operation guide to troubleshoot and repair it.viewtopic.php?f=79&t=2575
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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