Mobile App 2.3.23 problem

[Jonas Pi]

Hey there,
I was updating TNAS Mobile App from 2.3.16 to 2.3.23
The new Version (2.3.23, downloaded from inside the app - settings/version information/download ) won't recognize any of my user and i can't log in.
Everytime i try there's the message that my User or Password is incorrect.

If i uninstall the app and install the 2.3.16 (Android Playstore Version) again it works fine.

Please fix it

Sincere

[TMSupport]

Thank you for the reporting.
Please advise whether there is any special characters in your password. We will check here.

[Jonas Pi]

Good Evening,

Some capital letters, symbols and numbers. I can tell you the symbol is a plus (+)

Thanks for the reply!

Sincerely,
Jonas

[TMSupport]

Thank you for the feedback. We have tested here that password with symbol + would not be accepted by TNAS Mobile 2.3.23.

[Jonas Pi]

Thanks for testing!

Will it be fixes within the next releases ?

Sincerely,
Jonas

[TMroy]

This issue has been reported to the tech team, I think they will fix it, but I can't tell when. Will keep you updated.

[Jonas Pi]

Hey there,

i guess the problem is fixed. I'm not quite sure if my Smartphone was updating your app, but i've done a TOS update too so either of that fixed the issue, the special sign plus (+) is working in my password again.

Thank you!!

Regards from Germany

[TMSupport]

Thanks for the feedback and glad to know it's fixed now.