Hello,
when i open the web-interface I see on the left side with the Status a Warning (translated from german): "Warning! TNAS is at risk!"
In details it tells me (translated from german): "something atypical takes up the storage space of your TNAS system file"
And now? No solution is provided ...
Weird message
Re: Weird message
Please advise the current TOS version in return.
Please click "More" next to the prompt error that TNAS is at risk, and delete the listed files one by one. Then your TNAS would be back to normal.
Please click "More" next to the prompt error that TNAS is at risk, and delete the listed files one by one. Then your TNAS would be back to normal.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Weird message
Hello,
current version is 4.1.24-2005151013
listed files are deleted by "delete" before i write here
Message didnt vanishe ...
current version is 4.1.24-2005151013
listed files are deleted by "delete" before i write here
Message didnt vanishe ...
TNAS F5-420
Re: Weird message
Please send an email to support(a)terra-master.com with detailed information , we will arrange a remotely check for you.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Weird message
Hello,
thank you, did "remotely check" mean that you will have/need access to our NAS an the Data inside? Or do it be Teamviewer (or something like this)?
thank you, did "remotely check" mean that you will have/need access to our NAS an the Data inside? Or do it be Teamviewer (or something like this)?
TNAS F5-420
Re: Weird message
To understand how TerraMaster tech team process a remote session, please refer to the article: viewtopic.php?f=75&t=608&p=2636#p2636
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)