Hi,
I have remote login sesion Tnas.online setup correctly. Now always appear ID State connecting, I was using Global (Recommended) because I am from Spain. Somebody can say me what is the issue. Is the Global service down? I can to do it from China server.
thanks
Tnas online issue
Re: Tnas online issue
Hi, please advise your TNAS model number and current TOS version in return.
Was it working before?
Please uncheck "enable TNAS online remote access - apply and re-enable it again to see if it could be registered.
We will check the global server here again.
Was it working before?
Please uncheck "enable TNAS online remote access - apply and re-enable it again to see if it could be registered.
We will check the global server here again.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- m_cocu80@hotmail.com
- Posts: 2
- Joined: 01 Jul 2020, 15:33
Re: Tnas online issue
Thanks for your quick answer
Nas model F2-221
TOS version 4.1.24
Yes it was working fine until yesterday. I disabled and enabled sometimes but the issue is the same. Over Global Server always say Connecting. I can connect over China server but the recommendation for Non chinnese users is use Global
In advanced thanks
Nas model F2-221
TOS version 4.1.24
Yes it was working fine until yesterday. I disabled and enabled sometimes but the issue is the same. Over Global Server always say Connecting. I can connect over China server but the recommendation for Non chinnese users is use Global
In advanced thanks
Re: Tnas online issue
Hi, did you try again ? Is it ok now?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)