I just Upgraded from a TNAS F4-210 to a TNAS F2-423. I'm trying to use a 60gb m2 SSD to increase performance, but the terramaster does not recognize it as being installed.
Any tips or tricks I need to know about to get this to work? I noticed there were 2 unlabeled m2 slots; If only one is used does it need to be installed in a specific slot?
My m2 is also shorter, and there's no way to screw it in to make it fully secure, so I'm using electrical tape.
M2 SSD not visible.
Re: M2 SSD not visible.
Only use a compatible SSD as: viewtopic.php?f=82&t=3532
To contact our team, please send email to following addresses, remember to replace (at) with @:
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Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: M2 SSD not visible.
Really; That's an answer! We have standards for a reason. An m.2 socket should work with an m.2 device. What devices don't work, why?
Why is there no way to secure a shorter m.2 drive into the board?
Model: F4-210
TOS: 4.2.43
1TB SSD
12TB HDD
1024 MB RAM
Model: F2-423
TOS: 5.1.67-00214
1TB SSD
12TB HDD
16384 MB RAM
Raid 0 - 2x1 TB NVMe Hyper Cache
TOS: 4.2.43
1TB SSD
12TB HDD
1024 MB RAM
Model: F2-423
TOS: 5.1.67-00214
1TB SSD
12TB HDD
16384 MB RAM
Raid 0 - 2x1 TB NVMe Hyper Cache
Re: M2 SSD not visible.
Your SSD needs to be M.2 NVMe 2280 SSD (M key) and a recommended model. If you do not know what is M.2 NVMe 2280 SSD (M key), I can give you some references. Here is an article that may be helpful. https://www.atpinc.com/blog/what-is-m.2 ... y-socket-3
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: M2 SSD not visible.
So the M.2 drive I have doesn't work because its M.2 SATA (not NVMe) and its size is 2242 (not 2280)?TMroy wrote: ↑07 Oct 2022, 00:58 Your SSD needs to be M.2 NVMe 2280 SSD (M key) and a recommended model. If you do not know what is M.2 NVMe 2280 SSD (M key), I can give you some references. Here is an article that may be helpful. https://www.atpinc.com/blog/what-is-m.2 ... y-socket-3
Is there any limitation or benefit of going with gen3/gen4?
Where can I find more information on how the M.2 nvme drive can be used as a cache? The documentation that came with this device is non-existent.
Model: F4-210
TOS: 4.2.43
1TB SSD
12TB HDD
1024 MB RAM
Model: F2-423
TOS: 5.1.67-00214
1TB SSD
12TB HDD
16384 MB RAM
Raid 0 - 2x1 TB NVMe Hyper Cache
TOS: 4.2.43
1TB SSD
12TB HDD
1024 MB RAM
Model: F2-423
TOS: 5.1.67-00214
1TB SSD
12TB HDD
16384 MB RAM
Raid 0 - 2x1 TB NVMe Hyper Cache
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- Silver Member
- Posts: 500
- Joined: 20 Jan 2022, 16:42
Re: M2 SSD not visible.
The posts to secure any other size m.2 drive are only silkscreened on their internal board, with no means to actually attach anything other than a 2280.
The Celeron N5105/N5095 SoC used on this device, only has 8 PCIe Gen3 lanes, which are all consumed:
- 2 of which are being used for RealTek 2.5 Gbps LAN phy (×1 each)
- another 2 for the NVMe m.2 slots (×1 each)
- the lastly, SATA for the mechanical drives, provided by a controller on the backplane over a PCIe ×4 connection.
It's only electronically PCIe Gen3 ×1, so it's a waste to buy & use any ×4 and definitely any Gen4 performance drives.
Technically any PCIe Gen3 2280 NVMe m.2 should function.
Aim for a PCIe Gen3 ×2 2280 m.2 NVMe SSD.
If you are going to purchase outside of their previously linked compatibility list, just ensure you are purchasing from a retailer that has a good return policy, should the drive not work & you have no other means to make use of it on a different system.
Terra-Master is not the size of its competition and thus doesn't currently have the resources to dedicate to testing every commercially available drive.
The specifications page is fairly detailed.
