How to reinstall TOS for your TNAS?
Re: How to reinstall TOS for your TNAS?
Hello, you can try to access the user folder in the home directory.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: How to reinstall TOS for your TNAS?
Hi.The problem is that in the home I do not see any Admin folder. If I try to create the admin user it tells me that it already exists but in reality it is not true. I would not like that at the linux level the old account has remained stored to which now, reinstalling the TOS, I no longer have access
Re: How to reinstall TOS for your TNAS?
After reinstalling the system, the original user will no longer exist, and the admin user will also be unable to log in.
But the data of the original user is still there, you can see the data of the previous admin through the file management.
But the data of the original user is still there, you can see the data of the previous admin through the file management.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Re: How to reinstall TOS for your TNAS?
ciao, io ho lo stesso problema. tu hai Risolto ?
grazie
grazie
Re: How to re-install your TOS?
{L_BUTTON_AT}hopps402
Was this warning about erasing data during custom initialization with an existing install ever fixed? I was on TOS 4, and am updating to TOS 5, after resetting to factory settings, and initializing, I click custom install, and I get the warning about deleting my data. I dont know if that warning is real, or like you said something that was supposed to be removed but never was.
Re: How to reinstall TOS for your TNAS?
{L_BUTTON_AT}TerraNas2
In TOS 5, warning is warning, please take any warning seriously. If you receive such a warning during installation, that means there is no system partition found on your drive, or maybe your file system is corrupted, your drive is going to be formatted.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: How to reinstall TOS for your TNAS?
{L_BUTTON_AT}TerraNas2
Is there any way to recover from this state? I am currently on that page and havent done anything with it yet. I dont mind going back to TOS 4 if I can still do so.
Re: How to reinstall TOS for your TNAS?
{L_BUTTON_AT}TerraNas2
You can try to install TOS 5.0.130.To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- Shassouneh
- Posts: 2
- Joined: 14 Aug 2022, 12:37
Re: How to re-install your TOS?
Having the same exact problem here. Method 1 is not available due to broken web interface
The only option is to boot up with one drive (instead of all 4) to bring up the initialization page, or just boot as-is with all 4 drives to go to the broken TOS web interface.
How can I reinstall the OS? Please help.
F4-220 4.1.3
Re: How to reinstall TOS for your TNAS?
{L_BUTTON_AT}Shassouneh
Can you hear a beep when you boot it?
If not:
Please shut down, power off, disassemble the device, take out the computer and let it stand for 20 minutes, and connect the positive and negative poles of the battery holder with a wire to short-circuit it.Then put it together, plug it in and turn it on.
If yes:
Please reinstall TOS and see if you can login successfully
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