Hello!
When I try to loggin interface show "User Token has expired! Please try again." and I can´t loggin anymore.
I cleared the cache and used different browsers whitout success.
Please help!
Thanks.
User Token has expired! Please try again.
Re: User Token has expired! Please try again.
Please follow the instruction and send us the screenshot.
https://www.jianguoyun.com/p/DXgZy6wQqPmkChiKg7kEIAA
https://www.jianguoyun.com/p/DSxZGlwQqPmkChigg7kEIAA
https://www.jianguoyun.com/p/DXgZy6wQqPmkChiKg7kEIAA
https://www.jianguoyun.com/p/DSxZGlwQqPmkChigg7kEIAA
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: User Token has expired! Please try again.
Hello!
Here is the screeshot with the error:
https://meocloud.pt/link/e1444178-5758- ... nshot.jpg/
And I send this one too:
https://meocloud.pt/link/64b143fa-7b56- ... shot2.jpg/
Thanks for your reply.
Here is the screeshot with the error:
https://meocloud.pt/link/e1444178-5758- ... nshot.jpg/
And I send this one too:
https://meocloud.pt/link/64b143fa-7b56- ... shot2.jpg/
Thanks for your reply.
Re: User Token has expired! Please try again.
Your TOS is very outdated, it is recommended that you reinstall the latest TOS.
viewtopic.php?f=76&t=423
viewtopic.php?f=76&t=423
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: User Token has expired! Please try again.
Hello.
I have RAID 1.
In this moment I cant login and when I restart the NAS to try to solve the problem I lost the connection.
I saw the Method 2 (If your TOS system encounters a malfunction and cannot work properly) BUT if I reinstall the TOS I will loose my data?
How can I backup my data?
Thanks for your help.
I have RAID 1.
In this moment I cant login and when I restart the NAS to try to solve the problem I lost the connection.
I saw the Method 2 (If your TOS system encounters a malfunction and cannot work properly) BUT if I reinstall the TOS I will loose my data?
How can I backup my data?
Thanks for your help.
Re: User Token has expired! Please try again.
THE PROBLEM IS SOLVED!
Re-install TOS solved.
After read this viewtopic.php?t=931 I re-install TOS and my data its all OK.
Thanks.
Re-install TOS solved.
After read this viewtopic.php?t=931 I re-install TOS and my data its all OK.
Thanks.