D2-310 HDD1 + HDD2 green led flashing but error in win10

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Christoph
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Joined: 21 Apr 2022, 14:20

D2-310 HDD1 + HDD2 green led flashing but error in win10

Post by Christoph » 21 Apr 2022, 14:29

Hello

we have a D2-310 with 2x 256 GB Intenso SSD for 3 Years - it worked good.

Now since yesterday my college used it we have this Problem:

HDD 1 + HDD 2 flashes green nonstop and the win 10 PC makes a Message that the device work not korrekt

We stopped the D2-310 and make it off and testet at another pc - the same problem

What can we do?

We need the files

Thank you for help

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crisisacting
Posts: 32
Joined: 20 Jan 2022, 16:42

Re: D2-310 HDD1 + HDD2 green led flashing but error in win10

Post by crisisacting » 22 Apr 2022, 03:17

Does it show up in Disk Management as it previously did?

Have you run a SMART test on the drives using something like SeaTools from Seagate or Data Lifeguard Diagnostics from Western Digital (both can scan any HDD or SSD)? It's possible that the drives may the issue not the enclosure.

If you can post the screenshot of the error (support still likely ask for it), that may help as well.

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