Hi, I would like to report the following,
I have an F5-422 connected via LAN2 to my home network. I plan on keeping it running 24/7 but during some testing I have noticed every single time I shutdown the TNAS from TOS (4.1.18), as soon as the TNAS is off my entire network fails, and it comes back online immediately after I unplug the ethernet cable from the TNAS...
TNAS crashing network when shutdown
Re: TNAS crashing network when shutdown
Hi, this is a totally new report. we have to keep on testing it first. Thanks for the reporting.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TNAS crashing network when shutdown
Is it allowed to let our engineer have a remote session to check?You can contact us at support@terra-master.com to confirm the session. Thank you.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TNAS crashing network when shutdown
It has done this to me now while in operation, i had to unplug and plug back in the network cable...
I will contact you to setup a remote session at the email you provided.
I will contact you to setup a remote session at the email you provided.
Re: TNAS crashing network when shutdown
Like to know the update, haha.
F4-221 TOS 5.1.34 (SAMSUNG 250 SSD x1, WD Red 8TB x 1, Single drive)
F2-423 TOS 5.1.34 RAID1(12TB IronWolf x 2)
F2-423 TOS 5.1.34 RAID1(12TB IronWolf x 2)