f4-210 was off after power outage, now wants to re-initialize and format

[KEVDAL]

Hello, I have an f4-210 (4 disks, in a RAID 10 config) that was off after a power outage. I restarted it and was unable to access the files, so I used the web-app to see what was up. It asked me to re-initialize with a password (and authenticate via email), then went into the initialization process, saying that I must have at least one volume in the storage space.

Create volume on an existing storage pool" was unselectable, and "create volume on a new storage pool" looks like it will format my disks. It does however see all of my disks at least. Any ideas what the hell happened, and if I can recover this data? It would be an absolute bummer to lose, especially since I went through all of the trouble creating a RAID and everything

Huge thanks for any help or advice

[TMSupport]

Your HDDs may be corrupted because of the power outage. Your data would have been erased if you have already proceeded with "create volume on a new storage pool".
If not, you can contact support(at)terra-master.com to ask for the remote session to see whether our techs could mount the RAID for you.

[KEVDAL]

Hello thank you for responding. I didn't proceed with the format operation (it gave me a warning that proceeding would format, and I didn't proceed), so that shouldn't have done any damage in itself. Any other tips I should try before hitting up support?

[TMSupport]

You can attach this post link together with detailed information of HDDs, RAID mode together, and our support team will confirm with you with the remote sessesion.