Model F2-420, error when checking for update "Update check failed The TNAS is not connected to the internet"
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No changes made yesterday it was still working
Regards
Rick
Update check failed
Update check failed
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Re: Update check failed
Check whether the internet status in the status bar is "Connected", which means the TOS network is available
Change the DNS server, go to "Control Panel->Network Services->Network->Network Interface", select the LAN you are using, click "Edit", and change the DNS to 8.8.8.8
Change the DNS server, go to "Control Panel->Network Services->Network->Network Interface", select the LAN you are using, click "Edit", and change the DNS to 8.8.8.8
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Update check failed
status is connected > changed dns server > stil same problem
Re: Update check failed
what is your TOS version?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Update check failed
Because of your network settings issues, your TNAS fails to connect to our server. You need to check your networking, or you have to download the update package and update it manually.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Update check failed
Which update is advised, i read not to install the 5.1 version on this nas (Model F2-420).
Re: Update check failed
Check your system time. For some reason I was getting the same error and noticed my time about 20 hours off.
Re: Update check failed
You can update to TOS 5.1.22.
Note: The kernel of TOS 5.1 has been updated to 5.15. Since the Linux kernel has removed the Intel Celeron J1800/J1900 GPU drivers from 5.15, the models of this platform no longer support GPU hardware video acceleration. If you need to use GPU hardware video acceleration, do not update TOS 5.1
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Update check failed
@XIANC451 system time 8 off. corrected. no result. reboot and everything works again. I think it's strange I haven't noticed it before, thx