Can't update from 4.2.40 to 5.x

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titanrx8
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Joined: 17 Jul 2020, 06:17

Can't update from 4.2.40 to 5.x

Post by titanrx8 »

I have 2 x f2-221. One runs 4.2.40 the other 5.0.176. There were no issues updating the one to 5 several months ago.
I have tried updating from 4.2.40 online and manually. Online, it says I have the latest update. In either case, it stops at unzipping 50%. Doesn't matter if I use the new install ins package or the update bz2 package. Is there an intermediate 5x package I need to install first?
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: Can't update from 4.2.40 to 5.x

Post by TMSupport »

It is not possible to update directly from TOS 4.2 to TOS 5. You need to reinstall TOS 5.0.176.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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titanrx8
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Re: Can't update from 4.2.40 to 5.x

Post by titanrx8 »

@tmsupport

I have tried that. You're referring to the 5.0.176 bz2 package which I have downloaded. It stops at 50% unzipping.
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crisisacting
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Re: Can't update from 4.2.40 to 5.x

Post by crisisacting »

titanrx8 wrote: ↑05 Jan 2023, 23:49 @tmsupport

I have tried that. You're referring to the 5.0.176 bz2 package which I have downloaded. It stops at 50% unzipping.
You might need to update your initboot first.
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Edibera
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Joined: 06 Jan 2023, 04:27

Re: Can't update from 4.2.40 to 5.x

Post by Edibera »

Hi, have the same issue, how to solve, please?
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titanrx8
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Re: Can't update from 4.2.40 to 5.x

Post by titanrx8 »

crisisacting wrote: ↑06 Jan 2023, 02:20
titanrx8 wrote: ↑05 Jan 2023, 23:49 @tmsupport

I have tried that. You're referring to the 5.0.176 bz2 package which I have downloaded. It stops at 50% unzipping.
You might need to update your initboot first.
I was beginning to suspect that might be the case. Is there a new process for the init boot update? The last time I did this, I had to find someone with Centos running on bare metal. My attempts to do it on a Windows and a Mac partitioned system both failed.
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crisisacting
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Re: Can't update from 4.2.40 to 5.x

Post by crisisacting »

{L_BUTTON_AT}titanrx8
viewtopic.php?f=76&t=1455&sid=afa5fc266 ... aab61b2a30 You can make it with a USB drive attached to the NAS itself.
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titanrx8
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Re: Can't update from 4.2.40 to 5.x

Post by titanrx8 »

{L_BUTTON_AT}titanrx8
crisisacting wrote: ↑06 Jan 2023, 08:35 viewtopic.php?f=76&t=1455&sid=afa5fc266 ... aab61b2a30 You can make it with a USB drive attached to the NAS itself.
The current bootloader image on the TM download site appears to be a disk image file. Can this just be extracted to a USB drive on my PC?
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crisisacting
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Joined: 20 Jan 2022, 16:42

Re: Can't update from 4.2.40 to 5.x

Post by crisisacting »

{L_BUTTON_AT}titanrx8
Based on that file in solution 1 (http://download2.terra-master.com/bzImage), yes you should be able to just extract it to a USB drive in Windows.
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Loccs26
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Re: Can't update from 4.2.40 to 5.x

Post by Loccs26 »

This link is dead.
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