[Help] Updating F2-221 to TOS6 - "Failed to Update"  [SOLVED]

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mikey
Posts: 1
Joined: 23 Nov 2025, 07:19
Great Britain

[Help] Updating F2-221 to TOS6 - "Failed to Update"

Post by mikey »

I am trying to update my F2-221 to TOS 6 using this guide:
viewtopic.php?t=6984&sid=5f178deb05b136 ... eb4fabb870

Specifically this step:
viewtopic.php?t=6809

Current TOS Version: 5.1.67-00214
Current BIOS: MAPL0304V22
Root Partition Size (/): 7.41 Gb

I'm using the TOS browser interface to do this (TOS > Control Panel > General Settings > System > Manual Update), it gets to about 40%ish and then there's a dialog which simply reads:

"Failed to Update"

I've tried a couple of time with restarts and the like. Any ideas on what I can do to troubleshoot this? I don't know where to go to get any more detailed info on what went wrong...
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CursaYang
TM Support
Posts: 740
Joined: 06 Jan 2025, 16:34
China

Re: [Help] Updating F2-221 to TOS6 - "Failed to Update"  [SOLVED]

Post by CursaYang »

Hello, please first upgrade your system from 5.1.67 to 5.1.145. Then upgrade to 6.0.530. If you are using hyper cache, please disable it first.
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