Tos 5 update failure

The discussion here is limited to topics related to the system update itself. Please post the functional issues after the system update to the corresponding other forums.
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Hobba
Posts: 30
Joined: 04 Nov 2021, 13:45

Tos 5 update failure

Post by Hobba »

Hey guys,
in the process of updating to tos 5 and got to the step of "reset to factory default"

after this the unit wouldn't show on the network, i hooked up a hdmi cable and it shows this

----------------------------------
- Booting from INIT system -
----------------------------------
error: file '/boot/bzimage' not found.

Press any key to continue...

how do i rebuild the boot drive without losing my 5 disk raid5?
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Hobba
Posts: 30
Joined: 04 Nov 2021, 13:45

Re: Tos 5 update failure

Post by Hobba »

update,

pulled all hdd's and it booted, inserting hdd's after boot allowed me to initialize, currently doing hdd check-up
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Hobba
Posts: 30
Joined: 04 Nov 2021, 13:45

Re: Tos 5 update failure

Post by Hobba »

installed tos 5... now i have a white screen at this address

http://192.168.1.200:8181/tos/#/
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Hobba
Posts: 30
Joined: 04 Nov 2021, 13:45

Re: Tos 5 update failure

Post by Hobba »

originally tried to install
TOS_X642.0_5.0.152_00198_2208051906

just attempted
TOS_X642.0_5.0.144_00190_2207271642

same result, white page instead of login
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Hobba
Posts: 30
Joined: 04 Nov 2021, 13:45

Re: Tos 5 update failure

Post by Hobba »

Just reverted back to
TOS_S2.0_Install_JM33_4.2.39_2205181519_2205201722

and now the same page just says

Loading..., please wait!

But no visible nas on the network now

so looks like i have a bricked nas from the tos5 update procedure
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Hobba
Posts: 30
Joined: 04 Nov 2021, 13:45

Re: Tos 5 update failure

Post by Hobba »

back to square 1

White page after installing TOS_X642.0_5.0.152_00198_2208051906

all my folders are visible and the nas is visible, i just cant log into the ui or change settings or passwords...
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Hobba
Posts: 30
Joined: 04 Nov 2021, 13:45

Re: Tos 5 update failure

Post by Hobba »

saw 5.0.155 was released, tried this too

same white screen, no hdd activity, no access via putty but nas is visible via samba and all my old folders are visible nut inaccessible because credentials seem to have changed.
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Hobba
Posts: 30
Joined: 04 Nov 2021, 13:45

Re: Tos 5 update failure

Post by Hobba »

Success!

don't know what i did, but now i can access my nas from my phone and all my pc's once again :)

hopefully terramaster can work this problem out to prevent it from happening to other users...
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