creating camera doesn't work

A CCTV monitoring and recording application
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freddye83
Posts: 13
Joined: 01 Mar 2023, 19:56

Re: creating camera doesn't work

Post by freddye83 »

My TOS version is 5.0.176 Bios MAPL0304V17 - F5-221
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TMwuu
TerraMaster Team
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Joined: 13 Jun 2022, 16:57

Re: creating camera doesn't work

Post by TMwuu »

{L_BUTTON_AT}freddye83

Uninstall the application in the application center, check "Also delete all configuration files of this application", and then try to reinstall the application.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
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freddye83
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Joined: 01 Mar 2023, 19:56

Re: creating camera doesn't work

Post by freddye83 »

I do it, but not working. Same problem.
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TMwuu
TerraMaster Team
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Joined: 13 Jun 2022, 16:57

Re: creating camera doesn't work

Post by TMwuu »

{L_BUTTON_AT}freddye83

For your question, please contact our technical team to conduct a remote inspection for you, you can find the contact information in my signature.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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freddye83
Posts: 13
Joined: 01 Mar 2023, 19:56

Re: creating camera doesn't work

Post by freddye83 »

It's not possible for me to open my network.
I wait for a stable version.
For now, i use ispy on docker and it's wornderfull.
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Rick
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Joined: 09 Aug 2022, 22:58

Re: creating camera doesn't work

Post by Rick »

New version Same problem (none of the 5 cameras)
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freddye83
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Joined: 01 Mar 2023, 19:56

Re: creating camera doesn't work

Post by freddye83 »

idem for me
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TMRyan
TerraMaster Team
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Joined: 01 Dec 2020, 11:50

Re: creating camera doesn't work

Post by TMRyan »

freddye83 wrote: 08 Mar 2023, 20:35idem for me
You can update TOS 5.1.24 and then reinstall the surveillance app. When using this version of surveillance, do not force TNAS to shut down. The current version of forced shutdown will cause the page to fail to start normally. You can also use it after we update the application and system this week or next week
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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freddye83
Posts: 13
Joined: 01 Mar 2023, 19:56

Re: creating camera doesn't work

Post by freddye83 »

no change after upgrade TOS.
Same problem
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freddye83
Posts: 13
Joined: 01 Mar 2023, 19:56

Re: creating camera doesn't work

Post by freddye83 »

I update today with V0.1.06 (TNAS 5.1.24), same problem...
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